Who is Strømtest?

Strømtest.no was launched in 2015 and has grown rapidly to become one of Norways most loved electricity comparison websites. We don’t advise you or provide a recommendation but we provide clear information so that you can go on to purchase a product that meets your needs. The official stuff: Strømtest.no is trading name of Instantmarketing AS (ORG. NR: 921647107). Registered Address: Maria Dehlis Vei 55A, 1084 Oslo Norge.

Can I trust the results you provide?

Protection of your details is of highest importance to us. We are continually focusing on ensuring your data that you provide us is secure. So you can compare results from a wide selection of providers, once you have completed entering your details into our site we will display the results, ordered by lowest price first and also displaying a summary of the key aspects of the deal. When you select ‘More details’ we supply further details of what is included as standard, what is not included but available to add and what this policy doesn’t come with. Further information is available on the provider’s website. When you select ‘Go to provider’ you will be taken to the provider’s site where you will need to check your details that were passed to them and fully check the details of the product before you purchase. With a few providers you will remain on strømtest.no to switch. For more information please see our privacy and cookie policy.

How do you protect my details?

Protection of your details is of highest importance to us. We are continually focusing on ensuring your data that you provide us is secure. So you can compare results from a wide selection of insurance providers, once you have completed entering your details into our site we will pass these details onto our partners (such as Forbrukerradådet, NordPool, NVE) so they can calculate results for you. We then display the results, ordered by lowest price first and also displaying a summary of the key policy features. When you select ‘More details’ we supply further details of what is included as standard, what is not included but available to add and what this policy doesn’t come with. Further information is available on the provider’s website. When you select ‘Switch’ the insurance provider will have your details, you need to check your details and the policy information before purchase. Some of our product comparison services are provided by partners.. For more information please see our privacy and cookie policy.

How will you contact me?

When you use our service, you will receive an email confirming your results. It’s simple, we’re here to find you a great value deal – nothing more, nothing less – which is why you’ll only hear from us through the channels you select. You can choose for us to automatically get you quotes when your tariff is due for renewal and you can sign up to alerts when you could be overpaying on your energy. You can also choose to let us keep you up to date with ways to save, product news and exciting information about our rewards. As part of your strømtest.no account you can choose to receive text reminders before your tariff is due. You can update your preferences in your account or you can unsubscribe.

Will providers contact me?

With some of the comparison services we offer, you will have the option during the journey to select whether you would like to receive further communications from our partners (e.g. product providers) to discuss your quote further. Otherwise, we will not pass any of your information to our partners for marketing purposes and we have contractual arrangements in place with all our partners which prevent them using your information for this purpose. If you click through to our any of our partners’ websites, you will be subject to their Privacy Policy in relation to any communications you will receive from them which we recommend you read carefully.

How can I manage my details?

Your energy quotes are saved in your account once you have obtained results. This allows you to check and update your quote details and make a purchase when you have more time. Within your account you can also claim and track your rewards and set reminders for renewals, so you never get caught out. You can manage your details in one place and these will get filled out for you. If you have any questions or wish to close your account, please contact us.

How do I contact Strømtest?

Frequently asked questions General enquiries: kundeservice@strømtest.no Other ways to get in touch: Please note that the Marketing enquiries and Commercial opportunities mailboxes are not monitored by our Customer Support Team.If your querie relates to our services, such as Meerkat Movies, Meerkat Meals or your comparethemarket.com account, please contact us using one of the above options. General enquiries: kundeservice@strømtest.no Commercial Opportunities: bedrift@strømtest.no Unsubscribe from email

How to make a complaint?

We aim to provide a high level of service to all of our customers but occasionally things can go wrong, If this happens, we will do everything we can to put things right and assist you. If you have a complaint about our service, please contact us: By email to kundeservice@strømtest.no and we will attempt to resolve your complaint within 3 working days. If we are unable to resolve your complaint we will try to agree the next steps with you. For the purposes of handling complaints our working day is 9.00am – 5.00pm Monday to Friday excluding bank holidays. Should you wish to use an alternative means of communication, we are happy to on request to correspond with you by telephone. Please include your name, address, a contact number, your quote number and details of why you are unhappy. This will help us to respond to you as quickly as possible.